iPads at Medtronic

An overview of the use of the iPad at Medtronic. From the article, “iPad lets us get information to our customers much quicker than we could before,” says Michael Hedges, Medtronic’s Chief Information Officer. “On iPad, the information is delivered in a way that encourages people to use it.”

Anecdotally, one of the nice things about an iPad (or a clipboard) as compared to a computer is the way that the smaller device allows for better human interaction.  There's something about a person locked into a computer screen typing that isolates in the way that a clipboard doesn't.  To make an iPad (or other tablet) successful, it's important to make sure that the usability side is considered - think picklists and quick taps. Once you bring up the keyboard for an extended typing session, game over.